Privacy Policy

1. Overview

By using our website or services, you agree to the collection and use of information in accordance with this policy. We comply with applicable Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when filling contact forms
• Company name and size when requesting a product demo
• Resume and career information when using TrueCV services
• Employee data entered into TrueHRIS by authorized HR administrators
• Lead and CRM data entered into TrueCRM by authorized users

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent, and navigation patterns
• Referral URLs (how you arrived at our site)

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to contact form submissions and demo requests
• To provide, maintain, and improve our products and services
• To send product updates, newsletters, and marketing communications (only with your consent)
• To process transactions and send related information
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

We do not sell your personal information to third parties under any circumstances.

4. Data Storage & Security

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

These measures include SSL/TLS encryption, access controls, regular security assessments, and employee training on data handling. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

5. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and products, subject to confidentiality agreements. These include:

• Hosting and infrastructure providers (e.g., Hostinger)
• Email service providers for transactional communications
• Analytics providers (e.g., Google Analytics)
• Payment processors for subscription transactions

We may also disclose information when required by law or to protect the rights, property, or safety of VLS Technology, our clients, or others.

6. Cookies & Tracking

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)
• Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

7. Your Rights

Under applicable Indian data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data ("right to be forgotten")
• Object to or restrict processing of your personal data
• Withdraw consent at any time (for consent-based processing)
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: