How ATS Actually Works — And Why Most People Get It Wrong
Most job seekers picture a recruiter sitting down, reading through a stack of resumes, and picking the best ones. The reality in 2025 is different. Before any human sees your CV, it passes through an Applicant Tracking System — software that parses your resume, scores it against the job description, and decides whether to shortlist or discard.
Studies suggest that 75% of resumes are rejected by ATS before a human ever reads them. The frustrating part: many of these rejected resumes belong to perfectly qualified candidates who made avoidable formatting mistakes.
Here are the five mistakes we see most often — and exactly how to fix each one.
Mistake 1: Not Using the Right Keywords
ATS systems work by matching your resume against the job description. If the job posting says "talent acquisition" and your resume says "hiring," the system may not make the connection. If the JD mentions "HRMS" and you wrote "HR software," you could be filtered out.
The fix: Read the job description carefully and mirror its exact language. If they say "performance management," use that exact phrase. If they list specific tools (SAP SuccessFactors, Darwinbox, Keka), and you have experience with them, name them explicitly.
Create a version of your resume tailored to each application. It sounds tedious, but changing 5–6 keywords per application takes under 10 minutes and dramatically improves your match score.
Mistake 2: Using Tables, Columns, or Text Boxes
Two-column resumes look beautiful in Canva or Word. Unfortunately, most ATS systems cannot read them properly. The parser reads left-to-right, top-to-bottom — so a two-column layout often ends up with garbled text like "Product Manager | 5 years Mumbai 2019–2024 Led team of 12".
The fix: Use a single-column layout. No tables. No text boxes. No columns. A plain, clean, single-column resume parses perfectly every time. Save the beautiful design for your LinkedIn profile.
Mistake 3: The Generic Career Objective
"Seeking a challenging position in a dynamic organisation where I can utilise my skills and contribute to company growth." This sentence has been on Indian resumes since 1998 and means nothing to anyone.
The fix: Replace the objective with a 3-line professional summary tailored to the role. Lead with your strongest credential. Example: "6-year HR generalist with hands-on payroll and compliance experience across manufacturing and retail. Managed end-to-end payroll for 200+ employees using TrueHRIS and SAP." Specific, credible, relevant.
Mistake 4: No Numbers or Quantification
"Managed recruitment process" tells a recruiter nothing. "Hired 45 employees across 3 departments in Q3 2024, reducing average time-to-fill from 38 days to 22 days" is a completely different statement.
The fix: Go through every bullet point under your experience and ask: "Can I add a number here?" Headcount managed. Budget controlled. Positions filled. Retention rate improved. Cost saved. Time reduced. Even a rough number is better than none.
Mistake 5: Sending a PDF When Word is Required (Or Vice Versa)
Many job portals and company career pages explicitly state the preferred format. Some ATS systems struggle with PDFs; others prefer them. When in doubt, .docx is the safest format for ATS submission. Keep a PDF version for human-facing applications (email, LinkedIn).
The 10-Minute Resume Audit
Before your next application, run through this quick checklist:
- Does my resume use the exact keywords from the job description?
- Is it single-column with no tables, columns, or text boxes?
- Does it have a tailored professional summary (not a generic objective)?
- Does every experience bullet have at least one number?
- Is the file format appropriate for the application channel?
Your resume needs to pass a machine before it reaches a human. Design it for both — ATS-friendly structure, human-friendly content. TrueCV's resume writing service handles both layers for you.